AI Voice/Phone

Never Miss a Call Again

AI answers your phone with a natural voice, handles the full conversation, books appointments, and sends you a complete transcript.

Ace Plumbing

Incoming call...

Live Transcript
How It Works

Up and Running in No Time

From setup to your first captured lead. Here's the flow.

1

Call Comes In

Customer calls your business number. Configurable as overflow (rings you first) or always-on.

2

AI Answers

"Thanks for calling Ace Plumbing! I'm Alex, how can I help?" Natural voice, not a phone tree.

3

Full Conversation

AI asks smart follow-up questions, answers questions about services, hours, and availability.

4

Info Captured

Name, phone, job type. All extracted from the conversation automatically.

5

You Get Everything

SMS alert with call summary + full transcript in your dashboard. Emergency calls flagged immediately.

Why It Matters

Real Results, Not Empty Promises

No Voicemail Needed

Callers get real answers from a knowledgeable AI, not "leave a message after the beep."

Full Transcripts

Every word of every call is transcribed and stored. Know exactly what was discussed.

Emergency Detection

"Burst pipe" or "gas leak" triggers an immediate priority alert to your phone.

Professional Impression

AI sounds like a knowledgeable team member. Great first impression for your business.

Overflow or Always-On

Set it to answer only missed calls, or handle everything. Your choice.

Appointment Booking

AI checks your calendar and books appointments during the call.

Lead Alerts & Follow-Ups

Every Call Lead Gets Chased Down

Within 30 seconds of a phone lead, you get a text and email with their name, job type, and a link to the full transcript. If they don't book, Ligato follows up automatically.

Activity Feed

Ace Plumbing Co.

📞
Lead2:14 PM

New lead via Voice

Mike J. — kitchen faucet repair, Provo UT

🔔
Alert2:14 PM

Owner alert sent

SMS + email with call summary

💬
Follow-Up4:14 PM

Auto follow-up sent

"Hi Mike, following up on your faucet repair inquiry..."

📅
Booked4:22 PM

Mike books appointment

Tuesday at 9:00 AM

ReminderMon 9:00 AM

Reminder sent to Mike

"Just a reminder — we're coming out tomorrow at 9 AM"

Ready to Never Miss a Lead Again?

See how Ligato AI can handle your calls, texts, and chats. All trained on your specific business.