AI Text/SMS
Every Text Gets an Instant, Intelligent Reply
A dedicated business number powered by AI. Customers text, get smart answers in seconds, and you capture every lead. Automatically.
Up and Running in No Time
From setup to your first captured lead. Here's the flow.
Customer Sees Your Number
On your truck wrap, yard sign, business card, or Google listing. Wherever you display your number.
They Text You
"Hey, do you guys do sprinkler repair?" The customer texts like they would any business.
AI Responds Instantly
Same AI brain that powers your chat and phone. Personalized, knowledgeable answers in seconds.
Conversation Flows
AI handles follow-ups, captures contact info, and can book appointments. All through text.
You Get Alerted
New lead notification with name, job type, and a link to the full conversation. Jump in anytime to take over.
Real Results, Not Empty Promises
98% Open Rate
SMS blows email out of the water. Your messages actually get read.
No App Needed
Works with any phone's native texting. Customers don't need to download anything.
Perfect for Field Marketing
"Text us!" on yard signs, truck wraps, and business cards. Simple and effective.
After-Hours Coverage
AI responds even when you're on a job or sleeping. No lead goes unanswered.
Take Over Anytime
Jump into any conversation and reply manually. The AI steps back seamlessly.
Context Aware
AI remembers the full conversation. No repeating yourself or losing context.
Every Text Lead Gets Chased Down
When a customer texts your business number, you get an instant alert with their info. No response after the conversation? Ligato follows up. Booked appointments get automatic reminders.
Activity Feed
Ace Plumbing Co.
New lead via SMS
Dave R. — sprinkler valve repair, Orem UT
Owner alert sent
SMS + email to your phone
Auto follow-up sent
"Hi Dave, still need that sprinkler looked at?"
Dave books appointment
Friday at 10:00 AM
Reminder sent to Dave
"Just a reminder — we're coming out tomorrow at 10 AM"
Ready to Never Miss a Lead Again?
See how Ligato AI can handle your calls, texts, and chats. All trained on your specific business.